Policies

Dog Evaluations

A free temperament evaluation is required for all new dogs before they can participate in daycare or boarding at Lucky Dog.

Your evaluation day is free! Monday-Friday drop-off before 10am (late arrivals will be asked to come in a different day). There is some paperwork to be filled out that you can find and print on our New Client Information page, or you can ask for one at the front desk when you arrive.

Completed client paperwork and proof of up to date vaccinations are required before we can evaluate your dog for play group.

[for a more in depth outline of our evaluation process, please see our FAQ page]

Spayed or Neutered

All dogs boarding or daycare must be spayed/neutered if they are 1 year old or older.
*Often times, the young ladies will go into their first heat cycle before they turn a year old! In this case, we ask that they stay home and come back after they are spayed and recovered*

Vaccinations

Lucky Dog is a highly social environment for dogs so vaccinations are a must. Any dog over 5 months must have the following required vaccinations. We will only accept an elderly dog exemption with a veterinary recommendation. 

Required

    • Rabies – yearly or every 3 years (according to your vet’s recommendation)
    • Distemper/Parvo – yearly or every 3 years (according to your vet’s recommendation)
    • Bordetella (Canine Cough) –  intranasal (6 months/1 year), oral (1 year) or injection (1 year) depending on your vet’s preference.

Recommended, talk to your vet

    • H3N8 Canine Influenza (old strain) – We recommend the H3N8 vaccine. Good for 1 year.
    • Parainfluenza – mucosal protection, achieved through intranasal.
    • H3N2 Canine Influenza (new strain) – Depending on the vet, this may require a booster. Good for 1 year. For puppies, ask your vet about getting it at the same time as their rabies vaccination.

Medications, Non-Medications and Supplements

Any medications that your dog takes must be prescribed to them (with their name on it) by your vet and in the original packaging. We legally cannot accept or administer medications that are in baggies, organizers, or mislabeled packaging of any kind. We do not board dogs requiring more than 4 medications, non-medications and supplements, or with medications that need to be given every 8 hours.

What To Bring; What Not To Bring

YES BRING: All of our overnight guests should bring their own food, and any medication needed. Daycare guests can bring any breakfast, lunch, or dinner for their dogs while they’re here for the day.

IF YOU WANT: We will provide beds, blankets, and bowls for your dog’s stay. We do allow personal belongings like bandanas, shirts/sweaters, toys, beds, and blankets; but, cannot guarantee your belongings will come back to you in the same condition.

DON’T BRING: Choke chains, prong collars, e-collars, or collars with metal chains of any kind will be removed while your dog is in the facility to keep everyone safe while they play. Medications that are not in the original packaging will not be accepted (see medication policies above). We will not use any beds or blankets that have stuffing, and personal toys are only allowed during private plays. These cannot be given to your dog unsupervised as they can be a choking hazard.

Tours

We are happy to give tours of Lucky Dog! Please note that during our high volume times of the day (6am-9am & 3pm-6pm), there may be a wait. Best times are between 10am and 2pm.

*We do not give tours around the holidays, due to the high number of boarding dogs.

*We recommend that you take your tour, and fill out paperwork before your dog is scheduled to board, or arrives for their evaluation day. Remember that your dog must have an evaluation before boarding or daycare. Schedule your appointment at Lucky Dog Resorts at (719)-599-9663