- What do I do if one camera is not working?
- My dog is boarding and disappears for awhile mid-morning and then again mid-afternoon. I assume he’s having his meal, but I know how fast he eats at home! Why is he in his kennel for much longer than it takes him to eat?
- Every once in a while the dogs are removed from the playfloor and the lights are dimmed. What’s up with that?
- Do you have a certain height or weight requirement for dogs to be included in the small dog group?
- Sometimes there are toys in the playgroups, and sometimes not – what gives?
- It sometimes appears that the guardians are ignoring the dogs that may come up to be petted – shouldn’t they be giving the dogs some affection?
- Why do you have rest intervals on and off throughout the day?
- Lucky Dog’s outside areas are concrete and pavement. Why not have a grassy area for the dogs to play on?
- Collars and tags are worn on all dogs visiting Lucky Dog, while other facilities do not allow them. Why is that?
- I notice that sometimes the dogs will relieve themselves on the playfloor rather than outside. Will playing at Lucky Dog negatively affect my dog’s housebreaking?