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Dogs Just Want to Have Fun™

Policies

Policies

Dog Evaluation Policy

A formal introduction is required for all new dogs before they daycare or board at Lucky Dog. The evaluation is free and includes a free day of daycare! Appointments are required for evaluations, and proof of vaccinations is required.

Vaccine Policy

Lucky Dog is a highly social environment for dogs. Just like in the human world, if something is going around you are going to be exposed, so you get vaccinated as a preventative measure.

Required

  • Rabies– according to your vet’s recommendation (yearly or every 3 years depending on age and circumstances of your dog) We will accept an elderly dog exemption with a veterinary recommendation.
  • Distemper/parvo– yearly, or every 3 years if that is what your vet recommends. We will accept an elderly dog exemption with a veterinary recommendation.
  • Bordetella (Canine Cough) – either intranasal or injectable every year, however, their may be an advantage in receiving the injectable and we do recommend your dog receive it in that form.
  • H3N2 Canine Influenza (new strain) – We require the H3N2 canine influenza vaccine. Initially given in two doses, initial and booster. Good for 1 year – if expired one week waiting period for re-entry to Lucky Dog. We would like every dog coming to our facilities to have at least their first dose of the H3N2 vaccine, however as this is a new requirement we allow up to 3 visits without vaccination, after that your dog can’t come back until it is vaccinated.

Recommended, talk to your vet

  • H3N8 Canine Influenza (old strain) – We recommend the H3N8 vaccine. Initially given in two doses, initial and booster. Good for 1 year – if expired one week waiting period for re-entry to Lucky Dog.
  • Parainfluenza – mucosal protection, achieved thru intranasal.

Canine Influenza

At Lucky Dog, we are going to be proactive and require the H3N2 canine influenza vaccine, and recommend the H3N8 vaccine. We consulted with local vets and the Dept of Agriculture, plus our experience from the city wide H3N8 outbreak in 2008. The H3N2 virus has spread widely since it surfaced in 2015, and some experts suspect over 40 states have been affected. There was an outbreak of H3N2 virus in Parker last year.

News reports on Canine Influenza; KOAA 5 , KKTV 11 and Fox 21.

Here is some information from the CDC:

The symptoms are cough, runny nose, and fever, but not all dogs will show signs of illness.

It is spread to other dogs by direct contact with aerosolized respiratory secretions (coughing and sneezing) from infected dogs. This can happen in any social environment; training, grooming, store, dog park, boarding, daycare, etc..

If your dog is coughing contact your vet, keep them at home and avoid contact with other dogs. Also ask your vet to contact the manufacturer of the vaccine used, they should pay for your dog to be tested and may pay for the treatment. Most vaccines have a 1 year guarantee.

Please talk to your vet about getting your dog vaccinated as soon as possible.

At Lucky Dog, we strive to provide the best service possible for your dog, and we hope you appreciate us being proactive to protect your dog against potentially deadly respiratory infections. Thank you for your understanding and your continued business.

Here are a couple more sources of information:

American Veterinary Medical Association

Merck vaccine manufacturer

Canine Cough – Simplified In Human Terms

You visit a daycare center for your child and find it to be clean, well run, safe, and your child is happy there. Enter another child who happens to be coming down with a cold. This child coughs and sneezes near your child and the particles containing the virus or bacteria move through the air and are inhaled by your child. Nothing humanly possible can stop the spread of this cold unless one of two things happen. First, the child showing signs of the cold is kept home away from other children, or the child is heard to sneeze or cough by a daycare worker and is immediately put into isolation, away from other children. A proper isolation area prevents the air that child is breathing from mixing with the air every one else is breathing, but any child already exposed is susceptible to the illness as well.

Substitute the word “dog” for “child” in the above paragraph and you have the canine cough scenario. Canine cough is here to stay, and the bordetella vaccine, although helpful, does not prevent all types of this bacteria strain. At Lucky Dog we take cleanliness and hygiene very seriously, but it does not mean your dog will not get canine cough at Lucky Dog, or any other canine facility. No dog showing signs of illness is permitted to enter our facilities, but a dog may be harboring a virus without showing signs of it himself. When looking for a canine care facility ask the staff if a one-way air flow isolation room is available. This is a Dept of Agriculture requirement! An isolation room does not have to be pretty, but it does have to be effective. Bathrooms, cubby areas, and closets do not make effective isolation rooms!

Should your dog experience any of the symptoms listed below, please call your veterinarian and do not expose him to other dogs.

  • Cough/gagging/vomiting
  • Nasal or eye discharge
  • Excessive sneezing
  • Loss of appetite and/or general lethargy

To learn more about Canine Cough and our procedures, see What Is Canine Cough?

Neutered or Spayed

All dogs boarding with playgroup or attending daycare must be neutered or spayed. Established dogs, having proven their compatibility with the group are exempt from this rule. Dogs that are not old enough for spaying or neutering are also exempt, but must be spayed or neutered at their vet’s age recommendation. Non neutered or spayed dogs may be straight boarded at either facility.

Tours

We are happy to give you a tour of either Lucky Dog location! Please note the following guidelines when requesting a tour. Keep in mind that we do not give tours during high volume boarding times to limit the stress of visitors on our boarding dogs. We also restrict tours at certain times of the day due to the high volume of dogs coming and going, and at times we are preparing the dogs to rest.

*We give tours:
Weekdays: 8 AM to 5:30 PM
Weekends: 8:30 AM to 10:30 AM & 4:30 PM to 6:30 PM

*We do not give tours around the holidays, due to the high number of dogs boarding during that time.

*We recommend that you take your tour, and fill out paperwork, at least one week before your dog is scheduled to board, or arrives for his first session of daycare. Remember that your dog must have an evaluation before boarding or daycare. Schedule your appointment at Lucky Dog Central at 599-9663 or Lucky Dog South 527-9663.

What to bring

All dogs entering either Lucky Dog Resort must wear a plastic or metal name tag with at least the dog’s name and the last name of the owner. Other information on the tag is optional.

All of our overnight guests should bring their own, food, any medication needed and one favorite toy (no rope toys please.) Tired of having your dog’s bed return from the kennel looking….somewhat different? We have large comfy clean blankets and beds for your dog to snuggle in during his stay, and we also provide bowls.

High Occupancy Days

During times of high occupancy dogs may be rotated through the play area in manageable numbers. This is for the safety and comfort of the dogs, and is generally only necessary around holidays. All dogs will receive their share of play time!